Thyssenkrupp Elevator, Spare parts, Warehouse, India, Chakan, Pune, Bangladesh, Nepal, Sri Lanka, Manish Mehan, Elevators
Photographs: thyssenkrupp Elevator

thyssenkrupp Elevator sets up its first central spare parts warehouse in India

Based in Chakan, Pune, it will cater to both domestic and neighbouring markets including Bangladesh, Nepal and Sri Lanka

thyssenkrupp Elevator has just launched its first central spare parts warehouse in Pune, India. The new state-of-the art warehouse will further improve services for customers operating in domestic and neighbouring markets.


“As a single management and storage point, the Indian Technological Warehouse in Chakan, Pune, aims at maintaining total availability of all spare parts for their operators, optimising their logistics through analysis and processing of data collected in real time. The warehouse operations will later be integrated with an ERP Warehouse Management model for optimised inventory management and logistics processes,” said Manish Mehan, CEO, thyssenkrupp Elevator (India).

Enabling round-the-clock availability of elevator spare parts in South-East Asia

The urban mobility multinational thus provides a simple and effective solution to minimise downtimes of defunct elevators by ensuring round-the-clock availability of spare parts and distributing them just-in-time to its service technicians. As a result, there is a 10% saving per year in the number of trips made by technicians to pick up components at their local office between jobs. In addition, there will be a 20% optimisation in waiting time for the customer until the elevator is put back into service – simply because technicians will have the spare part at their disposal immediately.

With a total surface area of 10,000 sq-ft, the new warehouse in Pune holds over 5,000 different parts and components for maintenance services. In addition, it has the capacity to handle more than 10,000 orders per year.

Sustainability a key priority

“With this new project, thyssenkrupp aims to reduce the environmental impact and promote a more sustainable supply chain. thyssenkrupp Elevator promotes interoperability and efficiency by eliminating an unnecessary number of journeys for the shipment of components,” concludes Mehan.

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