Infographics by thyssenkrupp Elevator
Infographics by thyssenkrupp Elevator

thyssenkrupp Elevator underscores safety guidelines for elevators during pandemic

Advises that all mobility units must be cleaned frequently, and emphasises on predictive maintenance for technical equipment

thyssenkrupp Elevator – aware of its responsibility to ensure ongoing mobility in buildings, especially for crucial infrastructures such as health and public facilities – is ensuring its services remain fully available to all customers. The service teams remain on duty when it comes to preventive maintenance activities and call-backs of elevator and escalator systems to ensure the availability of thyssenkrupp systems. All emergency call services are in place and fully operational.

thyssenkrupp Elevator is reinforcing the recommendations of governmental and health authorities, with specific directives on how to use mobility equipment in the current scenario. Moreover, the company implemented measures for extra precaution and makes sure that special conditions at customer sites are adhered to.

In view of the current situation, thyssenkrupp Elevator has developed some concrete rules of conduct for users and operators of mobility solutions to mitigate the spread of Covid-19.

What users should do:
- Use the elevator, if possible, with as few people as possible
- Avoid touching the elevator buttons directly; cover fingers with a cloth or glove
- Avoid leaning against walls and don’t touch the handrails
- Wash your hands after each trip

What operators should do:
- Keep the elevator doors open for a longer time to increase air ventilation; this is possible during cleaning or at times when the elevator is not in use;
- Intensify the cleaning of the elevator, preferably every hour, especially the call buttons and the internal parts of the cabin;
- Cleaning must be performed by a trained professional who is not in the Covid-19 risk group



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