Bosch resumes store operations in 17 cities
Keeping the safety measures in mind, hand sanitisers have been made mandatory at the stores for customers and sales consultants
In line with the government’s recent notification ending the national lockdown to contain the spread of COVID-19, Bosch has resumed its services across 17 Indian cities. The cities where stores have reopened are Bengaluru, Shimoga, Mangaluru, Chennai, Chandigarh, Kochi, Kolkata, Coimbatore, Erode, Hosur, Trichy, Karur, Madurai, Dehradun, Haldwani, Rudrapur and Panji in Goa. The stores in Dehradun, Haldwani, Rudrapur and Chandigarh will be operational on alternate days. All Bosch products like mixer grinder, washing machines, dishwashers, refrigerators, and cooking appliances are on display in the stores.
Keeping the safety measures in mind, hand sanitisers have been made mandatory at the stores for customers and Bosch sales consultants for use at entry and exit in the store. All stores are following rigorous sanitisation procedures before they become operational. In line with the social distancing guidelines, the stores are allowing customers on an appointment basis and ensuring that walk-in customers maintain a distance of 1.5 meters between them.
On the resumption of operations, Neeraj Bahl, MD & CEO, BSH Home Appliances, said, “We are happy to announce that we have resumed exclusive brand stores across 17 cities in India, making our German technology accessible to our customers once again. We expect to see a huge demand for dishwashers among affluent consumers, with resumption in services. While we are resuming our operations, the safety and health of our customers and store consultants continue to be top priority for us. We request all our customers to constantly be alert about safety and follow the advice from government and public health authorities."
Given the increased focus on hygiene, the demand for Bosch dishwashers, dryers, washers with features like temperature control, germ-free technology and the water saving capacity of a dishwasher have increased. Cooking appliances like mixer grinders, cold press juicers and microwave ovens have also seen a surge in demand, owing to its health benefits.
The customer services for installations and complaint management have also resumed and the BSH customer service call centre continues to be operational from Monday to Saturday 8am to 8pm.